General

Whole Genome Sequencing is considered the new gold standard for genetic testing. In fact it has led  to an entirely new field called genomics. While most other commercially available genetic DNA tests read your DNA at about 600,000 positions (~ 0.02%), Whole-Genome Sequencing covers more than 6,000,000,000 positions in your genome (~ 100%). Having your entire DNA sequenced unleashes the power of genomics allowing you to obtain a much more broad and relevant set of reports, be constantly updated with new findings as science progresses and never need to re-sequence your DNA again.

Our mission is to make genomics accessible to everyone, everywhere. For decades inflated prices of even the most simple genetic tests have deprived too many people of invaluable information. We took the Amazon approach and identified the inefficiencies in the typical laboratory workflows. Most of the  additional costs are incurred due to inefficient sample management, DNA extraction and cumbersome bioinformatics and IT architectures, rather than in the actual DNA sequencing. So we went ahead and streamlined all these processes, built our own proprietary software suite,  leveraged economies of scale and finally passed all these cost savings to our valued customers.

The NIH Genetics Home Reference is a great resource to fundamental topics related to human genetics:

https://ghr.nlm.nih.gov/primer

Dante Labs is the only Genomics company in the world to combine whole genome sequencing with a vast and growing array of actionable reports. Some genomic testing companies offer 30X but either provide only the raw data or a limited amount of reports. Other make bold statements that privacy comes first and that they are privacy focused. They reassure about cyber protection, control over your personal and genomic data and the transparency of their policies. Behind such vague claims of leading in the field often lies one fundamental fact: your genome is still being sequenced by third-party Chinese labs.

Dante Labs is different. Not only we have the most complete genomic offering but we sincerely value data protection and privacy. We truly guarantee end-to-end security from when the sample is collected and sequenced in our own Italian center, to when your genomic data is stored in our secure and sophisticated cloud servers located in EU-US territory.

Our labs are located in the heart of Italy in L’Aquila, vibrant city in the beautiful mountainous region of Abruzzo. This state of the art 1,000 square meter center internalizes all the activities most providers outsource to China. We are the largest European lab fully dedicated to Whole Genome Sequencing and are constantly expanding to sequence more and more samples every day.

Yes, you can download them here: http://eepurl.com/gUQeGz

The NIH Genetics Home Reference is a great resource to fundamental topics related to human genetics:  https://ghr.nlm.nih.gov/primer

We do not have a telephone contact. Please email contact@dantelabs.com for any questions that cannot be answered here. 

Collection kit

The kit ID number is printed on both the collection tube and the side of the box. Make sure you register your kit on the Genome Manager before sending it.

Please be informed that all of the instructions are on the box you will receive from us.  For best sequencing results do NOT eat, drink, smoke, brush your teeth or chew gum for 30 minutes before collecting your saliva sample. Also ensure you have a good oral hygiene on the day you collect your sample (e.g. don’t forget to brush your teeth after your last meal, avoid days in which you might have a cold or the flu etc…)   

There are no age restrictions to provide a saliva sample.

Please send an email to contact@dantelabs.com as soon as you place your order and ask for a cheek swab kit.

We currently only sequence saliva samples. At this time, we are not able to sequence from blood or other types of tissue samples.

You will receive a new sample kit at no additional charge to collect a fresh sample. Please carefully follow the instruction.

Yes, of course. Please contact us for a new return shipping label. If your kit is expired, we will send you a new kit. In these cases shipping a new kit will require a €35 additional fee.

Your sample will be valid for around one year at room temperature.

Genome Manager

Signing up is easy and fast. It will allow you to check the status of your order at anytime, review all your reports, explore your genome, download your raw data and purchase new reports. To sign up, you just need to create your personal profile and register your first kit. Please go here to start: https://genome.dantelabs.com/sign-up  

Please try resetting your password here: https://genome.dantelabs.com/forgot-password 
Make sure that you check your spam/junk email folder.

All US orders are first sent to our warehouse in Utah where they are prepared for the international shipment to our laboratory in Italy.
Once your kit arrives in Italy, its status will be updated to 'We have received your kit'.

Data and Results

Whole Genome Sequencing 30X means every letter of the DNA is read on average 30 times. This is considered a best practice and gives you a very high degree of accuracy and reliability. 30X coverage is widely accepted as the global standard within the genomics scientific community. 

While Whole Genome 30X is absolutely reliable and future proof Dante Labs has raised the bar even further with Whole GenomeZ. Whole GenomeZ combines the same accuracy of Whole Genome Sequencing 30X with 100 additional average reads of all the exomes. This unique premium test provides an unprecedented never seen before level of accuracy becoming the most accurate test on the market.

You will receive the Health, Wellness, Nutrigenomics, Fitness and Drug Reaction reports. Additionally, you will also be able to download raw data in FASTQ, BAM and VCF formats. 

When your results are ready, your  raw data will be available for download by logging in your Genome Manager account. 

We are compliant with regulations set out from the FDA, and are therefore unable to provide US residents with Pharmacogenomics reports.

Reports

All the reports, also the customised ones on specific diseases and conditions of interest, are generated by the Dante Labs bioinformatics team.

They are manually generated by our biological department and it could take anywhere from one to ten business days to become available on your account.

The customised report is an additional option that we provide (free of charge to patients who have a strong, justified interest for a specific condition or disease (ex. Epilepsy, Ehler Danlos, Periodic Paralysis, etc.).

This report has proven very useful especially for patients with Rare Diseases.

If you choose “Periodic Paralysis”, then we will generate a Periodic Paralysis virtual panel, containing all variants associated with periodic paralysis. On top of that, we will generate a report with the variants of other diseases with similar symptoms.

Privacy

Your data is stored in our secure Amazon Web Services (AWS) cloud in the United States and Europe.

We treat data according to the EU General Data Protection Regulation (GDPR) L 127, 23.5.2018 .

Dante Labs is built on trust. We respect your privacy and protect it with strong encryption and strict policies that govern how all data is handled. We are compliant with the GDPR and the UK Cyber Essentials, required by the NHS. We have a sophisticated cloud structure to protect your data.  Also, after you send us your saliva sample, your data, samples, results and reports are identified uniquely by the barcode on the saliva collection tube. Your reports and results include no personal identification information (ex. no name).

Yes, we are fully compliant with the GDPR.

Refund

Shipping

On your return label there is the 'Waybill number'. This is your return tracking code for DHL.

The return shipping label should be inside the parcel you received from us. It is a piece of printed paper. In case you don't find it, please contact us.

Please send an email to contact@dantelabs.com and we will prepare for you a new shipping label.